Privacy Policy

Introduction

At IO 4 Business, LLC., d/b/a ioBusinessMusic ("us", "we", "our" or the "Company") we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that on its own, or in combination with other available information, can identify an individual.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations
• Quebec Law 25
• California's Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
• Colorado Privacy Act (CPA)
• Utah Consumer Privacy Act (UCPA)
• Connecticut Data Privacy Act (CTDPA)
• Virginia Consumer Data Protection Act (VCDPA)

Scope

This policy applies to all the IO 4 Business, LLC. websites and domains and subdomains.

This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-IO 4 Business, LLC.) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party's own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities

This Policy applies when you interact with us by doing any of the following:

• Make use of our application and services as an authorized user;
• Visit any of our websites that link to this Privacy Statement;
• Receive any communication from us including newsletters, emails, calls, or texts / SMS.

Data Collection

What Personal Data We Collect

When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:

• Account Information such as your name, email address, and password;
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method;
• Financial Information including credit card numbers;
• Purchase Information specifically if personalized or unique;
• Location data.

When you use our products and/or features, we collect the following types of Personal Data:

• Account Information such as your name, email address, and password;
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method;
• Financial Information including credit card numbers;
• Purchase Information specifically if personalized or unique;
• Location data;
• Product information, such as serial number, product registration, licensing information.

We also collect the following Sensitive Personal Data. When collecting this data, we will ensure to get your explicit consent:

• Precise geolocation data.

How We Collect Your Personal Data

We collect Personal Data from the following sources:

• From You: You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:
• Create an account or purchase products on our website;
• Use our products or services;
• Create content through our products or services;
• Express interest in our products or services;
• Downloading software and/or our mobile application;
• Subscribe to our newsletter;
• Complete a voluntary market research survey;
• Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
• When you log in to our website.
• Automated technologies or interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie section (below) for further details.
• Third parties: We may receive Personal Data about you from various third parties, including:
• Account Information and Payment Information from another individual when they purchase a gift for you on our website;
• Device and Usage Data from third parties, including analytics providers such as Google;
• Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
• Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
• Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction;
• Account Information, Payment Data, and Financial Data from providers of technical, payment and delivery services.

If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the "Contact us" section below.

Device and Usage Data

When you visit an IO 4 Business, LLC. website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

We also process information when you use our services and products. This information may include:

• Device IDs, Login information, IP Address, Time stamps, Location information, Individual Products you view, Web terms or searches that led you to the site. Time zone.

Data we collect from third parties

We may receive your Personal Data from third parties such as companies subscribing to IO 4 Business, LLC. services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party's own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you can contact us at any time. However, when the third-party service provides the data, we will treat that data as if it were entered by you.

Our Services are available in multiple countries. However, we primarily store and process Personal Data in the United States. By using the Service, you consent to the collection, transfer, storage, and processing of Personal Data outside of your home country.

When we transfer Personal Data outside the European Economic Area (EEA), we take legally required steps to ensure that your Personal Data is adequately protected, including the use of Standard Contractual Clauses or other legal safeguards.

How We Use Personal Data

We use Personal Data for the following purposes:

• To fulfill a contract or take steps linked to a contract, such as processing your order, provide a quote or estimate for our services;
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
• Where we need to comply with a legal or regulatory obligation;
• For the purposes of obtaining your consent to send you marketing or sales communications.

Sharing Your Personal Data

We may share your Personal Data as follows:

• With our subsidiaries and affiliated companies;
• With our third-party service providers who provide services such as data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, and auditing;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of IO 4 Business, LLC.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by IO 4 Business, LLC. about our Service users is among the assets transferred;
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep Personal Data confidential and use it only for the purposes for which we disclose it to them;
• With your consent, we may also share your Personal Data for purposes that you have consented to;
• We may share Personal Data with other third parties when you give us your consent to do so.

Your Rights in Relation to Personal Data

Depending on your location and applicable law, you may have the following rights regarding your Personal Data:

• The right to access – You have the right to request copies of your Personal Data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Under CCPA, you have the right to opt-out of the sale of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data for uses reasonably expected by you.
• You have the right not to be discriminated against or penalized for exercising your rights.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided information below.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Security of Your Personal Data

The security of your Personal Data is important to us. We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the form provided below, and in the footer of all pages on this site.

Last Updated: July 13, 2024